As director of operations, Heather manages the office administration team and support staff in Taft’s Cleveland location. She works directly with the Cleveland partners-in-charge to create a welcoming and positive work environment for both staff and attorneys. Her responsibilities include day-to-day operations, recruiting, on-boarding and retention efforts for the Cleveland office.
Heather is an active member of the National and Cleveland chapter of the Association of Legal Administrators (ALA) and the Cleveland Society of Human Resource Managers (“CSHRM”). She served as president of the board of directors of the JD Breast Cancer Foundation in Cleveland, a non-profit that lends a helping hand to patients who are experiencing financial hardship as a result of breast cancer treatment.