Taft was recognized by BTI Consulting Group in the 2021 “Client Service A-Team” ranking, the only law firm ranking based on direct, unprompted feedback from corporate counsel. In-depth interviews with 350 corporate counsel revealed that Taft’s client service is in the top 15% of the law firms serving the world’s largest organizations.
BTI ranked Taft among the world’s top 100 law firms for client service. Taft’s recognition on the “Client Service A-Team” champions the firm’s continuous dedication to delivering client service excellence across its 12 offices and 625 attorneys nationwide.
For more than 30 years, BTI Consulting Group, led by President and Founder Michael B. Rynowecer, has helped organizations enhance their performance by evaluating every angle of the professional service relationship, starting with the client perspective. The group has conducted and analyzed over 20,000 interviews with C-level executives at top global organizations to identify and define client expectations and needs.