Records Assistant - Information Governance

At Taft, we work as one team, driven and committed to helping our clients succeed. A full-service law firm with more than 875 attorneys and approximately 1,500 on our team, we have the collaborative approach, advanced technological resources, and depth of services that make us a preeminent law firm in the Midwest.

Taft is currently seeking an Information Management/Records Specialist to support our Information Governance team in Taft’s Cleveland office.

We are seeking an Information Management/Records Specialist to support our Information Governance team in the Cleveland office. All Taft employees operate under a “Client First” philosophy—in all things, we seek to provide exceptional services to our clients. This is an entry-level position.

Duties and Responsibilities:

  • Searches, locates, retrieves and delivers information through established procedures and protocols and delivery systems.
  • Receives files or files lists for entry into information tracking application (“IRM), validates data for accuracy and enters into IRM.
  • Manages storage assignments and information custody for on-site and off-site files.
  • Sorts, classifies and codes physical and electronic information for filing and scanning.
  • Completes assigned work associated with on-boarding and off-boarding employees and client files/matters.
  • Monitors assigned email/voice mail accounts and responds in an appropriate and timely manner.
  • Provides input to IM/IG management on current and projected workloads, process improvements, and training requirements.
  • Completes all IM quality control requirements associated with the Firm’s IG program.
  • Supports Firm personnel on understanding and complying with IG policies, processes, and technologies.
  • Performs information management responsibilities as directed by the IM/IG management.
  • Performs other duties as assigned.


  • High School Diploma or equivalent; some college coursework preferred.
  • Minimum of 3 years working in a professional office environment preferred.
  • Working knowledge of records and information operations management operations, protocols, and best practices in the legal industry preferred.
  • Demonstrated experience managing physical and electronic documents, files and containers preferred.
  • Experience providing superior customer service in a fast-paced environment.
  • Working knowledge of Microsoft Office tools (Word, Outlook, Excel and PowerPoint).
  • Attention to detail and ability to manage and prioritize workload.
  • Ability to effectively communicate verbally and in writing and actively listen to a variety of audiences.
  • This position requires the ability to regularly lift and carry boxes that typically way up to 40 pounds.

Candidates interested should apply here.

Taft is a State of Minnesota and City of St. Paul Affirmative Action Employer as required in those jurisdictions. Taft is an Equal Opportunity Employer. The information in this posting presents general duties, tasks, and responsibilities but is not intended to be an exhaustive listing. Taft Stettinius & Hollister LLP participates in E-VERIFY.