Legal eBilling Coordinator
At Taft, we work as one team, driven and committed to helping our clients succeed. A full-service law firm with more than 1,250 attorneys and over 2,000 on our team, we have the collaborative approach, advanced technological resources, and depth of services that make us a preeminent law firm.
Taft is seeking a Legal eBilling Coordinator to support our Accounting group in Taft’s.
We are seeking a Legal eBilling Coordinator with 3+ years’ experience to support our Accounting group. All Taft employees operate under a “Client First” philosophy—in all things, we seek to provide exceptional services to our clients.
Duties & Responsibilities:
- Prepare, review, and process assigned client invoices, including complex, high-volume eBilled clients that bill across multiple offices.
- Submit, monitor and manage invoices via BillBlast, ensuring full compliance with clients’ eBilling guidelines and requirements.
- Monitor invoice statuses and manage rejections, reductions, short payments, and appeals in BillBlast for assigned clients and firmwide.
- Research eBilling issues and coordinate with Billing Specialists (as needed) to make necessary corrections, and resubmit rejected or reduced invoices in a timely manner.
- Partner with the Billing Intake Engagement Specialist on eBilled new matter setup as well as assist with ongoing maintenance to ensure accurate setup and alignment with client billing protocols, including maintenance of timekeepers, rates, matter information and billing rules.
- Collaborate with the collections and accounts receivables teams to track the status of re-submitted invoices and assist in resolving payment delays or discrepancies.
- Follow established workflows and identify recurring issues and opportunities for process improvements.
- Troubleshoot technical issues related to invoice uploads or platform errors, working with vendors or IT when necessary to resolve problems.
- Assist with testing and implementation of client billing changes or system updates as needed.
- Escalate complex or high-impact issues to the E-Billing Manager when appropriate.
- Complete special projects and ad-hoc requests regarding various issues as needed.
Requirements:
- 2-3 years of eBilling experience in legal billing.
- Familiarity with financial systems (e.g., Surepoint, Aderant, or similar).
- Strong knowledge of law firm billing practices, e-billing systems (e.g., BillBlast, Legal Tracker, CounselLink), client guidelines, invoice appeals, and rejection resolution.
- Experience handling high-volume or complex client billing assignments preferred.
- Knowledge of LEDES billing formats and UTBMS codes.
- Experience working in an Am Law 100 or 200 firm or a corporate legal department.
- Excellent analytical, communication, and problem-solving skills.
- High attention to detail, organization, and the ability to manage multiple deadlines.
- Ability to work in a hybrid environment, including proficiency using Zoom Workplace.
Candidates interested in the Atlanta office should apply here.
Candidates interested in the Chicago office should apply here.
Candidates interested in the Cincinnati office should apply here.
Candidates interested in the Cleveland office should apply here.
Candidates interested in the Denver office should apply here.
Candidates interested in the Detroit office should apply here.
Candidates interested in the Indianapolis office should apply here.
Candidates interested in the Minneapolis office should apply here.
Candidates interested in the Washington, D.C. office should apply here.