HR Technology & Analytics Specialist
At Taft, we work as one team, driven and committed to helping our clients succeed. A full-service law firm with more than 1,250 attorneys and over 2,000 on our team, we have the collaborative approach, advanced technological resources, and depth of services that make us a preeminent law firm.
Taft is seeking an HR Technology & Analytics Specialist to serve our Human Resources team.
Position Summary
The HR Technology & Analytics Specialist serves as a key resource within the Human Resources department for HR technology, data analytics, reporting, artificial intelligence (AI), and process improvement. This position supports the effective use of the firm’s HR technology platforms and helps identify opportunities to enhance departmental efficiency, reporting capabilities, and service delivery through technology.
The Specialist develops and maintains subject matter expertise in the firm’s human resources information system (HRIS), performance management software, and other HR applications, serving as a resource to HR colleagues regarding system functionality, reporting, and best practices.
The position also supports the department’s adoption of emerging technologies, including AI and automation, by identifying practical applications, researching potential solutions, and collaborating with Information Technology and other stakeholders on implementation.
The ideal candidate is technologically proficient, analytical, resourceful, and curious, with the ability to independently research solutions, understand business needs, and help colleagues leverage technology more effectively.
Essential Duties and Responsibilities
HR Technology & Systems Support
- Develop and maintain subject matter expertise in the firm’s HRIS (ADP), performance management platform (VI Desktop), and other HR technology applications.
- Serve as a primary departmental resource regarding HR system functionality, capabilities, reporting, and effective utilization.
- Assist HR colleagues with system-related questions, troubleshooting, and identification of available functionality.
- Identify opportunities to maximize the use of existing technology platforms and improve HR workflows.
- Coordinate with Information Technology and external vendors regarding system enhancements, technical issues, and new functionality.
- Participate in system upgrades, enhancements, and implementations, including requirements gathering, testing, documentation, and user training.
- Develop and maintain system procedures, reference materials, and training resources.
- Stay informed about updates, enhancements, and new capabilities within existing HR technology platforms.
HR Data, Analytics & Reporting
- Develop, maintain, and enhance recurring and ad hoc HR reports to support departmental operations and leadership decision-making.
- Gather, analyze, and interpret HR data to identify trends, patterns, and opportunities for improvement.
- Support reporting related to headcount, turnover, retention, recruiting, performance management, compensation, and other HR functions.
- Create and maintain dashboards, spreadsheets, and other reporting tools to present HR information in a clear and accessible format.
- Collaborate with HR colleagues to understand reporting needs and develop effective solutions.
- Assist in establishing consistent reporting practices, metrics, and data definitions across HR functions.
- Monitor and support the accuracy, consistency, and integrity of data maintained within HR systems.
- Identify opportunities to streamline and automate recurring reports and data collection processes.
- Present data and findings in a manner that is understandable and actionable for HR leadership and other stakeholders.
Artificial Intelligence & Emerging Technology
- Serve as a departmental liaison to Innovation regarding AI tools, emerging technologies, and their potential applications within Human Resources.
- Work with Innovation to stay informed about developments in AI and other technologies that may improve HR operations.
- Assist with the evaluation, testing, and implementation of approved AI tools and technology enhancements.
- Support HR colleagues in understanding and effectively using approved AI applications.
Process Improvement & Technology Collaboration
- Work collaboratively with HR functional teams to understand existing processes and identify opportunities for improvement through technology.
- Research potential technology solutions and recommend practical approaches to address departmental needs.
- Serve as a liaison between Human Resources and Information Technology regarding HR technology needs, enhancements, and initiatives.
- Participate in technology-related projects, including system evaluations, implementation planning, testing, and user adoption.
Training & Departmental Support
- Serve as a knowledgeable and accessible technology resource to HR colleagues across all functional areas.
- Provide training and guidance on HR systems, reporting tools, AI applications, and other relevant technologies.
- Develop user guides, reference materials, and documentation to support effective use of departmental technology.
- Collaborate with HR leadership and colleagues on special projects involving technology, data, or process improvements.
- Perform other related duties as assigned.
Qualifications
Education & Experience
- Bachelor’s degree in Human Resources, Information Systems, Business Administration, Data Analytics, or a related field, or an equivalent combination of education and experience.
- Three to five years of relevant experience working with HR technology, business systems, data analytics, reporting, or related applications preferred.
- Demonstrated proficiency with technology platforms and business software applications.
- Experience working with HRIS, performance management software, or comparable enterprise systems preferred. Special consideration given to individuals with experience in ADP and/or VI Desktop.
- Demonstrated experience developing reports, analyzing data, and presenting findings.
- Practical experience using AI tools and an understanding of their business applications.
- Experience in a law firm or professional services environment is a plus.
Knowledge, Skills & Abilities
- Strong technological proficiency and ability to quickly learn and develop expertise in new software applications.
- Advanced proficiency in Microsoft Excel, including data analysis, formulas, pivot tables, and reporting.
- Familiarity with reporting and data visualization tools, such as Microsoft Power BI or comparable applications.
- Working knowledge of AI tools and an understanding of their potential applications in business operations.
- Strong analytical, research, critical-thinking, and problem-solving skills.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills, including the ability to explain technical concepts to nontechnical audiences.
- Ability to collaborate effectively with HR colleagues, Innovation, Information Technology, vendors, and other stakeholders.
- Ability to manage multiple priorities and projects while meeting deadlines.
Candidates interested in the Columbus office should apply here.
Candidates interested in the Denver office should apply here.
Candidates interested in the Indianapolis office should apply here.
Candidates interested in the Minneapolis office should apply here.