Hospitality Specialist

At Taft, we work as one team, driven and committed to helping our clients succeed. A full-service law firm with approximately 475 attorneys and 800 employees firm-wide, we have the collaborative approach, advanced technological resources, and depth of services that make us a preeminent law firm in the Midwest.

We are currently seeking a Hospitality Specialist to join Taft's Cincinnati office.

Summary: The Hospitality Specialist serves clients & attorneys by providing a large array of tasks within the office. All Taft employees operate under a “Client First” philosophy—in all things, we seek to provide exceptional services to our clients. This is an entry-level position.

Essential Functions

  • Client Service
    • Exhibits outstanding client service
      • greeting guests
      • answering phones
      • scheduling meetings
      • routing FedEx and other incoming mail
    • Clearly communicates in a concise, professional manner
    • Welcome guests to our office with a polished professionalism
    • Take charge, be polite & efficient, you become the first face of Taft
  • Hospitality Management
    • Oversee the completion of daily activities such as, but not limited to:
      • Checking conference rooms and kitchens to ensure all are stocked and tidy
      • Coordinating with IT to set up video conferencing and audio needs
      • Communicating with the Hospitality team for meeting setups and breakdowns in a timely manner
      • Checking inventory of all necessary items for conference centers and kitchens

Competencies

  • Personal effectiveness & credibility
  • Ability to adapt and be proactive
  • Maintains client confidences
  • Thoroughness & strong attention to detail
  • Collaboration & teamwork
  • Communication proficiency
  • Flexibility
  • Professionalism
  • High level of organization

Requirements

  • One to two years of hospitality experience
  • High school diploma

Interested candidates should email a resume and cover letter to Alycen Cummings, acummings@taftlaw.com.


Taft is an Equal Opportunity Employer.
This job description does not cover or contain a comprehensive or exhaustive listing of work activities, duties or responsibilities required of the incumbent employee. Duties, responsibilities and activities may change at any time, with or without notice.
Taft is an at-will employer. Either Taft or an employee may terminate the employment relationship at any time, for any reason, or without reason.