We are looking for an energetic, customer-service focused document specialist to join our team in Taft’s Cincinnati office.
Document Specialists serve clients by providing administrative and secretarial support to attorneys. All Taft employees operate under a “Client First” philosophy—in all things, we seek to provide exceptional services to our clients.
- Exhibits outstanding client service orientation in greeting guests, scheduling meetings, and conducting telephone conferences.
- Clearly communicates in a concise, professional manner.
- Proactively supports attorneys.
- Proactively supports legal assistants.
- Responds to attorney requests with a sense of urgency and effectively prioritizes work.
- Monitors deadlines.
- Composes letters and memoranda.
- Transcribes dictation.
- Processes requests for payment and reimbursements.
- Processes mail.
- Answers phone and takes messages.
- Creates, maintains, and retires files in accordance with Taft’s Information Governance Policy.
- Assists attorneys in managing client contacts, emails, and print documents.
- Proficiency in the following software applications:
- Microsoft Word
- Microsoft Office
- Microsoft Excel
- Microsoft Outlook
- Nuance PDF Converter
- BigHand Dictation
- Personal effectiveness and credibility.
- Ability to adapt.
- Maintains client confidences.
- Thoroughness and attention to detail.
- Collaboration and teamwork.
- Communication proficiency.
Interested candidates should email a resume and cover letter to Alycen Cummings, email@example.com.
Taft is an Equal Opportunity Employer. We do not, and will not, unlawfully discriminate in hiring or in any other term or condition of employment on the basis of race, color, sex, gender identity or expression, religion, national origin, disability, age, genetic information, military or veteran status, or any other characteristic protected by law. Taft’s EEO representative is Pamela Krivda, Partner and Chief Human Resources Officer, 65 E. State Street, Suite 1000, Columbus, Ohio 43215-4213. Email address: firstname.lastname@example.org