Chief Information Officer

At Taft, we work as one team, driven and committed to helping our clients succeed. A full-service law firm with 675 attorneys and over 1,000 total on our team, we have the collaborative approach, advanced technological resources, and depth of services that make us a preeminent law firm in the Midwest.

Taft is seeking a Chief Information Officer to serve as a key member of our executive management team and provide leadership to the firm’s information technology and security functions.

We are seeking a Chief Information Officer with 10+ years' of broad-based information technology and security leadership experience in a major law firm or other professional services or financial services environment. This position can be located in Taft’s Chicago, Cincinnati, Cleveland, Columbus, Indianapolis or Minneapolis office locations.  All Taft employees operate under a “Client First” philosophy—in all things, we seek to provide exceptional services to our clients. 

Duties & Responsibilities:

  • Lead all areas of the firm’s information technology and security functions, including data centers, systems, infrastructure, applications, hosted services, hardware devices, networks, and innovation.
  • Develop the firm’s strategic technology roadmap and prioritize initiatives to ensure that information technology is cohesive with the overall firm vision and objectives.  The CIO will partner with the firm’s COO, Sr. Leadership, and Executive Committee to understand department priorities in the development of the technology roadmap.
  • Lead, mentor, and develop a high-performing team, and inspire a collaborative and inclusive culture.  The CIO will ensure that all functional resources are in alignment with the firm’s goals and objectives and delivers excellent customer service. 
  • Effectively manage the hiring, retention, and training of all IT team members, including conducting annual performance appraisals and ongoing feedback sessions.
  • Develop a rigorous cybersecurity program and put in place operational best practices for organizational effectiveness, compliancy for industry regulations, and protection of firm and client data.  The CIO will be responsible for all client audits, security questionnaires, and meeting ISO 27001 certification requirements. 
  • Lead the firm’s Security Committee and provide recommendations to improve the overall security posture for the firm.  The CIO will be responsible for the ongoing security awareness program and proactive firm-wide security communications. 
  • Develop and execute a plan for integration of all technology platforms for the successful combination of Taft Stettinius & Hollister LLP and future law firms.  Including defining new organizational structure, consolidating all application and technology platforms, transforming staff culture, and unifying operations that provided a successful combination of IT departments.
  • Deliver excellent 24x7 support for the firm’s information technology capabilities and services, including all end-user applications, infrastructure, and devices.
  • 3Develop the firm’s business continuity plan and lead tabletop exercises to ensure the firm is prepared for security or disaster-related incidents. 
  • Create and accelerate innovative and digital transformation initiatives that streamline and automate legal and administrative processes to increase overall workflow efficiencies.
  • Establish and approve information technology procedures, policies, and practices, including the integration of ITIL (Information Technology Information Library) framework within IT operations.  The CIO will cultivate and maintain strong lines of communication with end users and business partners, and continuously seek ways to innovate and improve business operations and enable the firm to better serve its clients.
  • Develop business case, cost-benefit analysis, and recommendations for cost-effective investment in information technology capabilities, including staffing, sourcing, and purchasing.
  • Devise and manage annual information technology budgeting, including monthly forecasting and cost reduction initiatives.
  • Drive vendor contract negotiations for all information technology purchases and services.  The CIO will work with the firm’s Partner on all technology contracts for legal compliance, and partner with the Finance Department on financial terms and payment options. 
  • Establish relationships with colleagues within and outside of the legal industry to monitor and recommend best practices and trends in legal information technology.
  • Responsible for special projects and other duties, as assigned.

Requirements:

  • Bachelor's degree in Business, Computer Sciences, Information Systems Technology, or a similar course of study.
  • A minimum of 10 years of broad-based information technology and security leadership experience in a major law firm or other highly sophisticated, professional services or financial services environments.
  • Extensive experience leading all areas of the information technology functions including data centers, infrastructure and application services, desk-side and support operations, and security. 
  • Proven leadership skills including building high-performing teams and developing leaders, hiring and retaining top talent, and restructuring organizations that lead to a results-orientated and efficiently run operation.
  • Substantial experience in leading organizations through transformation and change, while working with all facets of the business for alignment. 
  • Expert in IT strategy, plan development, and project execution, with an appropriate “hands-on” leadership style.
  • Superior knowledge and management in developing IT budgets, including forecasting and financial operations best practices. 
  • Experience in mergers and acquisitions and unifying culture, people, process, and technology.
  • Ability to make solid, proactive recommendations that leverage technology to enhance both internal and external client service.
  • Outstanding interpersonal skills and demonstrated success collaborating and leading in a highly consensus-driven organization. 
  • Excellent interpersonal, verbal, presentation, and written communication skills.  The CIO will have the ability to interact credibly and diplomatically with all levels at the firm and tailor communications for different audiences.
  • Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline-oriented environment.
  • Willingness to be flexible with time and adjust to a changing work environment.
  • Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation.
  • Ability to use sound judgment and discretion in dealing with highly confidential information.
  • Ability to use leadership and interpersonal skills to direct and motivate staff.
  • A strong sense of urgency and the ability to manage others to respond to deadlines.
  • Critical thinking, analytical and observational skills, to address key issues quickly and solve problems.
  • Ability to use diplomatic skills to propose disruptive change effectively, and to resolve conflicts and negotiate contributions and priorities among project stakeholders.
  • Ability to use rigor and discipline, to establish, maintain, and enforce standard practices and required levels of precision across all projects. 
  • A strong service orientation that always seeks the best way for internal and external clients to achieve their goals.
  • Professional demeanor toward all contacts within and outside of the Firm.
  • ITIL (Information Technology Infrastructure Library) v3/v4 Certified desired.
  • Familiarity of ISO 27001 Certification desired.

Interested candidates should apply to Alycen Cummings, acummings@taftlaw.com.


Taft is a State of Minnesota and City of St. Paul Affirmative Action Employer as required in those jurisdictions. Taft is an Equal Opportunity Employer. The information in this posting presents general duties, tasks, and responsibilities but is not intended to be an exhaustive listing. Taft Stettinius & Hollister LLP participates in E-VERIFY.